IncumbentCatalog available · 11

Surge

Bootstrapped human-data leader with a dedicated RL environments org

Surge AI is the largest human data / RLHF vendor by revenue ($1.2B+ in 2024) serving OpenAI, Google, Anthropic, and Meta, and has created an internal organization dedicated to RL environments. It builds expert-graded evals and environment products such as EnterpriseBench.

~$9.9M revenue per employee; CoreCraft benchmark

Company-reportedConfidence: high·Last verified: 2026-08-16·How verification works
Websitesurgehq.ai
DomainsMulti-Domain, Data Labeling, RLHF
LocationSan Francisco, New York, Seattle
Team size101-250
Founded2020
FundingBootstrapped; reported in talks to raise ~$1B at $25B+ valuation (2025)
RaisingReported yes · re-verification required
FoundersEdwin Chen

Capability coverage

Focus areas and technical capabilities are shown separately. Missing technical evidence remains Unknown.

Focus areas

company-reported; see profile sources

Catalog-evidenced technical capabilities

Tool useLong horizonExpert authoredHuman in the loopComputer useBrowser useMultimodalCode executionFile manipulationStatefulMCP support

Capability catalog

Products and services supported by official company materials. Reviewed 2026-08-16.

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Datasetcompany reported

RLHF

Human preference and reward data for reinforcement learning from human feedback.

Custom-builtCommercialRequest demo
EnvIndex catalog page
Evaluation Suitecompany reported

Human Evaluation

Human evaluation programs for model quality, usefulness, safety, and subjective output characteristics.

Custom-builtCommercialRequest demo
EnvIndex catalog page
Environment Bundlecompany reported

Off-The-Shelf Data Catalog

Pre-built commercial datasets and RL environments spanning coding, enterprise agents, STEM, tool use, and reasoning.

Private catalogCommercialOff-the-shelf
EnvIndex catalog page
Benchmarkcompany reported

CoreCraft

A simulated enterprise environment where agents complete customer-support and operational tasks inside a fictional PC retailer.

Public / Open
EnvIndex catalog page
Benchmarkcompany reported

HANDBOOK.md Agents

A long-context enterprise-agent benchmark built from unique RL environments with internal tools and external MCP servers.

Public / Open
EnvIndex catalog page

Environments & datasets

Verified public artifacts and documented private commercial inventory.

Add catalog item →
Dataset

RLHF

Custom capability

Human preference and reward data for reinforcement learning from human feedback.

Surge · 100% completeCompany-reported
Evaluation Suite

Human Evaluation

Custom capability

Human evaluation programs for model quality, usefulness, safety, and subjective output characteristics.

Surge · 100% completeCompany-reported
Custom capability

Language and culturally grounded training data across more than 70 reported languages.

Surge · 100% completeCompany-reported
Custom capability

Training and evaluation data spanning text, images, audio, and video.

Surge · 100% completeCompany-reported
Benchmark

CoreCraft

Public sample

A simulated enterprise environment where agents complete customer-support and operational tasks inside a fictional PC retailer.

Surge · 100% completeCompany-reported

Sources

  1. 1. Products ↗
    Surge AI · accessed 2026-08-16
  2. 2. Off-the-Shelf Training Data ↗
    Surge AI · accessed 2026-08-16
  3. 3. RL Environments and the Hierarchy of Agentic Capabilities ↗
    Surge AI Research Team · accessed 2026-08-16
  4. 4. Benchmarks ↗
    Surge AI · accessed 2026-08-16

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